Policies

This page summarises the key policies of ProPath Austria. For full legal texts, see Privacy Policy and Terms of Service.

Quality Policy

We are committed to delivering services that meet or exceed client expectations and comply with all applicable Austrian and EU standards.

Equal Treatment Policy

We do not discriminate on the basis of nationality, language, gender, age, disability, or any other protected characteristic.

Environmental Policy

We minimise environmental impact through responsible waste management, fuel-efficient operations, and compliance with Austrian environmental law.

Health & Safety Policy

All operations comply with the Austrian ArbeitnehmerInnenschutzgesetz (ASchG) and relevant EU directives on occupational health and safety.

Complaints Policy

Complaints regarding workmanship or project conduct should be submitted in writing to our quality team at the domain contact address, including the project reference number, site address, and a description of the concern. We acknowledge all complaints within 2 business days and resolve them within 14 business days, in line with Austrian construction contract law (ÖNORM B 2110).